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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joy West

June 29, 2024

5  out of  5 rating by Joy West
"I have been extremely pleased with my experiences with State Farm and Cyrus Massoudi over the years. They are so helpful whenever I needed help and never fail to tell me how to get my claim started immediately. When our rates were high, Cyrus worked with us to get them down to a reasonable level. He and his office staff are very professional and comforting. They call us to see how we are doing and if we are satisfied with their services. I would and have recommended them to all my friends. Thank you, State Farm!"
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Lori Hill

May 9, 2024

5  out of  5 rating by Lori Hill
"We were referred to State Farm after being with another company for 12 years, we were hesitant about the change, but after speaking with Tracy and Cyrus at State Farm, we found out we were wrong about our previous insurance company giving us good deals. State Farm gave us exceptional. Customer service detailing everything we needed to know about our coverage, this is a great place and we will be sticking with them for years to come. Thanks again. Lori and scott"
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Jacob Seames

May 3, 2024

5  out of  5 rating by Jacob Seames
"Amazing customer service. My previous insurance provider was geico, I never looked into other insurance companies until geico doubled my rates. In 2 days Cyrus was able to offer me quadruple the coverage for half the cost. My deductible is now half of what it was before. I highly recommend talking to him and seeing what he could do for you. He saved me $400 with one phone call. He also extremely friendly."
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Douglas Bowers

May 3, 2024

5  out of  5 rating by Douglas Bowers
"Best insurance agent/company I've ever talked to! Laid out what my current policy looks like, described pros and cons. Laid out the new policy I would be receiving and how it is better than the previous one. Very transparent and helpful! Being younger and insuring a Mustang isn't easy. Cyrus made it happen! Very cost effective as well!"
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Jacob Holfeltz

April 18, 2024

5  out of  5 rating by Jacob Holfeltz
"Cyrus and his team were fantastic and answered my dozen of completely random questions. Made my first time home buying experience so smooth and I could not be more thankful."
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Jackie P

April 3, 2024

5  out of  5 rating by Jackie P
"Excellent service & informed associates. More affordable rates than others. Thank You for your help w/ auto & home owners coverage."
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Diane Serpas

March 28, 2024

5  out of  5 rating by Diane Serpas
"We have had this insurance for years now and now we are getting ready for a move. Bring it with us. Cyrus and the office are so wonderful and helpful for all your needs in your life."
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Andrew Keates

March 7, 2024

5  out of  5 rating by Andrew Keates
"Truly one of the best experiences I’ve had with someone in any service industry. Starting from me sending a late email to Cyrus calling after hours to set up a time for us to talk about my insurance needs. Instead of looking at my current insurance policies, he built a home/auto quote from scratch with his best professional opinion, which I had agreed with. With me being in a customer service industry for 10+ years I rarely get wowed anymore. He honestly gave me that wow experience, and the most important part is he was able to save me money while doing it!"
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Christian Woodruff

March 7, 2024

5  out of  5 rating by Christian Woodruff
"I had an excellent experience working with Cyrus and his team. He made getting a new policy an easy task instead of a chore."
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edward kuhar

January 31, 2024

5  out of  5 rating by edward kuhar
"Great customer service"
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Audrey Johnson

December 14, 2023

5  out of  5 rating by Audrey Johnson
"hello my name is Audrey Johnson and cyrus massoudi is my state farmagent and he has helped me in ways I never thought a agent could. cyrus helped me get in touch with a realitor and it really blew me away , cyrus is very plesent on the phone . cyrus is a god sent.sincerly Audrey Johnson."
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Justin Cramer

December 14, 2023

5  out of  5 rating by Justin Cramer
"The staff members here are very knowledgeable. They had answers for all of my insurance questions. I’m very happy I switched from American family that I was with for 7 years. I now have a better policy for a lower price."
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Danielle Mccarthy

December 7, 2023

5  out of  5 rating by Danielle Mccarthy
"Cyrus is great to work with!"
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Leo Luszcak

November 10, 2023

5  out of  5 rating by Leo Luszcak
"Cyrus was recommended by a friend as my current long time insurance provider continued to raise the rates. Cyrus’ team was stright forward, more competitive and offered new suggestions on how to get more coverage at smaller premiums. The communication and the flexibility through the transfer process was particularly good."
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Todd McMahan

November 8, 2023

5  out of  5 rating by Todd McMahan
"Hands down Cyrus is a great guy and agent. The staff are extremely helpful, pleasant to speak with, and informative. Cyrus helped us out with storage rental insurance, while my wife and I were in between homes. Once our new house was finished Cyrus was able to help use save nearly half in our premiums. Awesome, Awesome, and then some."
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Lisa Lewins

October 7, 2023

5  out of  5 rating by Lisa Lewins
"We have been with State Farm since the 1980' is always a good value for our home, auto and life insurance. When Cyrus became our agent it was the best thing ever! Wonderful service, great staff, so very helpful all the time, even if we are moving around cars, kids, and stuff as they have grown up and started their own policies. Thanks for everything Cyrus, Michelle and Tracy!!! 😊"
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Michael Boerner

September 27, 2023

5  out of  5 rating by Michael Boerner
"When the unexpected happens...Cyrus has your back! He's a great person and will work hard for you. For all your insurance needs, give Cyrus a's the only call you'll need to make!"
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Tyler Mlynarczyk

July 18, 2023

1  out of  5 rating by Tyler Mlynarczyk
"The woman i talked with was kinda rude like she had a tone with me i need insurance and then i get an email saying they wont insure me ill admit i dont have a perfect record but its not that bad to be denied service so guess im screwd out of the job i had lined up thanks alot ive lost all faith in this company if i could leave zero stars i would"
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Rebecca Benek

June 27, 2023

5  out of  5 rating by Rebecca Benek
"Cyrus Massoudi was personable and knowledgeable. He made upgrading my home owner policy comfortable and easy."
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Kev Smith

April 23, 2023

5  out of  5 rating by Kev Smith
"There are seemingly not sufficient words to describe this amazing office! I had an 'emergency' situation that required me to add my daughter to my insurance policy. In this adventure the office was effortless, SO helpful, and efficient! My conversations were met with more than sufficient information, assistance and interesting banter. I would say it was downright fun! What could have been a situation with a 'no' answer, and a frantic run to secure coverage, was turned into a calm, supportive experience that reached and exceeded every goal. While I have not been with the company or office that long, every encounter has been pleasant and informative. No doubt would and have recommended tis office for any or all insurance needs. I need more descriptions than this may allow to express how thankful and pleased I am with the office thus far. Service, expertise, solutions and efficiency you can tell are top of mind for the office relating to their clients! God willing, will be a long time together."
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Christopher Wood

April 18, 2023

5  out of  5 rating by Christopher Wood
"After a recent price hike from a competitor, I found myself looking for a new insurance provider. I scheduled a sit down with Cyrus and I couldn't be happier with the result. He showed me where the holes were in my previous policy and worked to eradicate them. Would never have believe I could get MORE coverage for a fraction of the cost. Thankful to have him in my corner."
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Don Tenney

April 13, 2023

5  out of  5 rating by Don Tenney
"Great people to work with would recommend them to everyone"
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C. H-Wells

April 10, 2023

5  out of  5 rating by C. H-Wells
"Moved back to Ohio and was going through the end of my 25 year marriage, so I needed to establish all new insurances here. In the last two years Cyrus and his staff helped me go from renting to buying and selling a condo, then to buying a different home, and during all this, went through a name change with me as well and all new information. They were patient, thorough and extremely helpful when choosing the best insurances for all my needs. I have auto, life, condominium and an umbrella policy with them. I also had a minor accident in which they made everything exceptionally easy. They have all been friendly, attentive and responsive to all my needs. I highly recommend Cyrus and his team for all your insurances. He will make sure you have what you need to feel confident in the event anything happens."
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Linda Hamrick

April 10, 2023

5  out of  5 rating by Linda Hamrick
"Car Insurance"
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February 16, 2023

5  out of  5 rating by PGlen
"I very much appreciate Cyrus and his extreme patience with me, an elderly client. When I had a sizable tree limb come down in my back yard, causing some damage, he guided me through the 'filing a claim' routine saving me much strain. Whenever I've emailed him with a question I'm answered almost immediately, problem solved.. Thank you Cyrus."